The team
The people answering your call
Our own team, no account-manager layers and no offshore queue. The person who picks up knows your environment.
Managed IT services in New York
Tekk-it keeps small and growing businesses running: responsive support, hardened security, and backups that actually restore, from a team you can reach directly.
support@tekk-it.com · Mon-Fri, 9 AM-6 PM ET
What we do
From the help desk to the office network, Tekk-it covers all of your business technology, so you have one number to call and nothing falls between vendors.
When something breaks, you reach an engineer, not a ticket queue. We troubleshoot remotely in minutes and come on-site when hands are needed, minimizing downtime so your people keep working.
Layered protection tailored to your business: endpoint defense, firewalls, email security, and continuous monitoring that keeps you resilient against modern threats.
Wi-Fi that reaches every desk and internet that stays up. We set up, secure, and maintain your office network, including moves and buildouts.
Automated, verified backups of your critical data, plus fast, tested recovery when the unexpected happens.
We watch your systems continuously and fix small problems before they become outages.
A technology roadmap matched to your goals: the right tools, the right spend, no over-buying.
Why Tekk-it
Big MSPs route you through tiered ticket queues. With Tekk-it you talk to the engineers who actually manage your systems, and we stay ahead of problems instead of billing you to react to them.
Call, email, or message us Monday to Friday, 9 AM-6 PM, and an engineer picks up. No phone tree, no tiered queue.
Continuous monitoring and maintenance prevent issues before they disrupt your business.
No one-size-fits-all bundles. We build a service package around how your business actually works.
One flat monthly price for your office, with no long-term contract and no surprise invoices. You know the number before you sign.
Getting started
Here's exactly what happens when you reach out.
Tell an engineer how things work today and what isn't working. We'll tell you plainly how we'd handle it and roughly what it costs. No cost, no obligation.
You get a clear proposal: what we'll manage, what we'd fix first, and what it costs. Flat pricing, no jargon, no padding.
We onboard your systems, stand up monitoring and backups, and from that day on your IT is our problem. We monitor it continuously and support you Monday to Friday.
The team
Our own team, no account-manager layers and no offshore queue. The person who picks up knows your environment.
Christian and Pedro were amazing. Our internet hadn’t worked consistently for years. I called them on a Sunday morning and by 4 pm that day they had totally revamped our system and it works perfectly. Couldn’t recommend them more.
I called Tekk-it about ongoing WiFi problems, and Pedro was responsive from the start. He showed up exactly when he said he would, quickly diagnosed what was causing the issues, and had me back up and running with the fastest connection I’ve ever had. Professional, punctual, and effective. I’d definitely call Tekk-it again and recommend them to anyone dealing with tech headaches.
Not only is Christian able to solve even the most stressful and tricky IT issues I’ve had, he always is cool calm and collected, which makes working with him when you’re having a nervous breakdown way more of a pleasant experience. He is brilliant at figuring out the issue and not only helps solve the problem at hand, but also offers easy-to-follow protocol on how to handle if the situation happens again and I’ve learned a ton. I have recommended him to dozens of colleagues and friends (and my Mom!!), and they all feel the same.
I can’t recommend this IT solutions company enough! Lonzo was incredibly helpful while debugging my dedicated server issue, overseeing 24/7 uptime for a mission-critical production environment, and leading a data migration of the same production files to a third-party hosting vendor. Thank you so much to Lonzo and team for the help!
These guys are the best! Fixed everything at our office quickly, efficiently and for a great price.
FAQ
Managed IT end to end: support and help desk, cybersecurity, data backup and recovery, proactive monitoring, networking and Wi-Fi, and IT consulting. Whether you need full coverage or help with one problem area, we build the package around you.
Yes. We run automated backups with secure storage and regular verification, so your data can be recovered quickly and completely after hardware failure, ransomware, or accidental deletion.
We layer defenses (firewalls, endpoint protection, encryption, email filtering) and monitor continuously. Security isn't a product we install once; it's something we manage for you every day.
Call (201) 335-2007 Monday to Friday, 9 AM-6 PM, and an engineer picks up. You can also email support@tekk-it.com or use the form below. Requests in during business hours get a call back the same day. Later ones, the next business day.
Almost never. We start from what you have, keep what works, and only recommend changes that measurably improve reliability, security, or cost.
The call is free. After that, your office gets one flat monthly price, billed month to month with no minimum. It depends on your team and setup, so we’ll give you a ballpark on the call, and you’ll have the exact number in writing before anyone asks you to sign anything.
No. Plans are month to month, so you stay because it’s working, not because a contract says you have to.
Often, yes. Plenty of people call because their current provider is slow to respond or they’re not sure what they’re paying for. If your arrangement is working, we’ll tell you so.
Contact
Tell us what isn't working. An engineer calls you back, walks through your setup, and gives you a straight answer on what we'd do and roughly what it costs. No obligation.
Tekk-it takes care of IT.
